As an Account Manager within our Beauty team, you will be working with some of the best luxury beauty brands in the business. With full accountability for your own portfolio of client accounts, you will be responsible for planning and implementing client retention and growth initiatives. You are fully accountable for project delivery and with the support of our expert internal team you will play an integral role in product design and development, offering creative and technical solutions for luxury secondary packaging and providing outstanding project management to deliver a first-class client experience.
RESPONSIBILITIES
Develop and implement annual account plans to manage and grow your accounts. Set and track sales account targets, aligned with company objectives.
Manage an assigned portfolio of existing clients with a proactive approach, manage repeat business and identify development potential. Close sales orders by confirmation of project briefs.
Utilize the CRM to prepare and approve commercial costings within company guidelines, prepare client quotations and critical time paths. Ensure all project administration is accurate and current.
Track project milestones and deliverables, identify and manage risks, issues, and dependencies, in line with Hunter Luxury’s best practice and using the appropriate tools and templates.
Respond in a timely manner to changing priorities; adapting and adjusting plans as required.
Play an integral role in the packaging design and development processes. Offer the client creative and technical solutions.
Collaborate with internal teams to ensure that standards, processes and agreed project management methods are maintained throughout the project lifecycle.
Work closely with the Operations team in the product development and manufacturing process.
Delivering the highest level of client service to enhance the client experience whilst balancing their expectations with the execution of work and business needs.
Developing key relationships with multiple clients concurrently, cultivating and maintaining good long-term partnerships.
Identifying product improvements or new products by staying on top of current on industry trends, market activities, and competitive landscape. Soliciting feedback from clients, visiting trade shows, networking etc.
Monitor, prepare and present sales metrics (e.g. monthly sales results, margins, sales pipeline, and annual forecasts).
Effectively manage all administration ensuring that all project documents are completed accurately, are current, and appropriately stored – within the CRM.
REQUIREMENTS/PREFERENCES
You are a graduate with proven sales success and 4-5 years Account Management Experience – ideally within Beauty and /or Luxury Packaging
You are highly motivated, results-driven, and you have excellent business sense and financial management.
You are experienced in defining product requirements and services that best serve the client and the business.
You know exactly how to handle multiple client relationships and multiple projects simultaneously and successfully.
You are experienced with working with various materials such as paper, wood and metal and familiar with various print techniques and don’t shy away from experimenting with new and relevant materials and methods.
You’re great with people; your clients trust you. You are proactive and dependable.
Your communication is brilliant and you’re influencing, and negation skills are second to none.
You are analytical, and IT savvy – a completer finisher in terms of admin and organisation
You are more than willing to travel throughout the UK and abroad. (US/EUR )
You are ambitious and have the talent and desire to learn and grow as Hunter continues its worldwide growth.
Embrace Hunter Values:
- Imaginative and Inspired
- Stive for Wow
- Go Far Go Together
- Own It
BENEFITS
- Hybrid working
- Enhanced annual leave
- Career break options
- Employee Assistance Program
- Enhanced parental leave
- Employee referral scheme
- Company sick pay
THE OPPORTUNITY
If you value being part of a team where thinking differently is encouraged…
Where your ability to overcome challenges and strive for the highest standards will be celebrated…
Where you know can rely on your colleagues and they can rely on you…
If you love the idea of turning ideas into reality for the world’s best brands…
