Packaging – the jewel in the crown
[3 minutes] When purchasing jewellery or watches, consumers don’t just buy a product. They buy into the brand experience and values. The woman wearing a string of pearls with Chanel embellishments wants to be perceived as classically sophisticated, the man with the S10,000 Swiss watch could tell the time just as easily with a $3…
Packaging a user experience
[3 minutes] Apple’s rise to the world’s greatest super-brand started with one brilliant strategic move. Instead of challenging the (then) thriving PC market at their own game, they diverted the audience. They knew customers, at heart, wanted something bold and simple. On some levels, Apple commercialised the discipline of User Experience. And the billions rolled…
Travel retail: Six and a half minutes
[5 minutes] A lot has changed since the first duty-free shop was established at Shannon Airport in Ireland back in 1947. At first glance, it is quite obvious that the travel retail sector changed its “cheap cigarettes and alcohol” image to become a luxury retail environment that exudes elegance and sophistication. But look closer and…
The Shifting Future of Sourcing
[5 minutes] Deng Xiaoping has been credited for coining the phrase “To get rich is glorious!” It is not clear whether he actually said it, and if he did whether he could have ever foreseen the speed of the rise of the Red Dragon. China’s emergence as a manufacturing powerhouse has been startling. The country not…
Senses and the science of sensory packaging
[2 minutes] When it comes to branding, we’re all very familiar with the visual variety. One needs only imagine the iconic typography of Moët & Chandon, Godiva, or the instantly recognisable Rotary watch logo. However, as marketers struggle to break out from the clutter, luxury brand owners have come to realise that visual systems by…